Yesterday I had to do an errand for DH. His mother has had a lot of issues with her eyes and she needed to go for a follow-up appointment. I was told that the appointment was going to take three hours. Seriously? Yep - so I went prepared.
We arrived at the place - I don't even know who she was seeing, but I believe he's a specialist or an ophthalmologist? First up - she needed a test. She had to be there at 11:40 to have a wee test that took all of 30 seconds. Then her appointment was at 1 PM. Why? Can you tell me why they would do that?
So we sat in the waiting room and I soon noticed the number of people waiting and waiting. One lady said - "my appointment was at 11 AM (it was close to 1 at this point). I'm diabetic and I need to eat". Lady - if you're diabetic, you should be carrying food with you at all times! How many hours were wasted by everyone sitting in that room? It's criminal that eye doctors can do this to us! And many of the people waiting were with someone!
Then at 1 PM, she gets called into to see the technician so she can read the eye chart and they can put drops in. Seriously? Now we have to wait for the eyes to dilate and this could have been done when we first sat down. While we were in with the technician, the doctor went on lunch at 1 PM. Are you kidding me? Yep - and he took a full hour! She was the third patient called when he came back at 2 PM, but we didn't get out of there until almost 2:30. That's a blatant waste of people's time. I'm disgusted but from the sounds of others, this is normal for an eye specialist!
A couple of other observations I made while there. My ears are very crooked! I was trying glasses on and holy smokes, everything went on very crooked as they sat on my ears. I'm also a very visible minority in my own town. And while this was funny, it really isn't, but when they called people's names, they had been sitting for so long and many of the patients are older, that they were so stiff that they could barely walk. And it took a moment for some of them to realize that it was their turn. Thankfully, it's not a draw where you miss reading your ticket number and they move to the next one!
So we get in to chat with the doctor and he said something about her blood sugar. My MIL could stand to lose some weight. I piped up with something and the next thing, he was chatting with me about diabetes and how over 50 percent of his clientele are in because of complications with their eyesight and diabetes! WOW! He was pretty passionate about it as well. And I guess I don't blame him since most diabetes is avoidable or curable if people watch their diet! He even gave me a sheet on what he recommends people eat - it's the stuff we all know - low-fat protein, unsweetened yogurt, some fruits and veggies.
And I was feeling super guilty. I had brought some embroidery along to stitch and OMG - look what I had in my project bag - a bag of candies that I was chowing down on while waiting. ACK - I'm going to die blind! It was hilarious but of course, I didn't offer up the fact that I was binge eating candies because I was starving!
My project bag with that hidden bag of candy! |
Look - my bag still had the tag on it. That's gone now!
Price tag still attached |
I promise to eat better! I promise to not eat so much sugar! I do NOT want to get diabetes and spend half of my life waiting for some eye doctor to see me. That was awful, but at least I had something to do.
Look at this great cup - I got this as a gift the other night (thanks, Annette) and I love it because it looks like a quilt. Even the little container of marshmallows (which are NOT made with sugar - oh no!) and the package of hot chocolate (also NOT made with sugar) have the same packaging. I love it!
Hot chocolate gift pack |
This is what I got accomplished in three hours while waiting. Actually, it was about two hours as I did spend a wee bit of time on my phone. I'm not sure what's happening there, but the battery just seems to drain very quickly these days. I'm due for a new one in January - I hope I can wait that long or I bite the bullet and pay the difference which is probably less than $100 at this point and get a new one.
What I got stitched while waiting |
Pattern still exists on this block |
My very important book |
I did manage to cross off a lot of things off my list yesterday so I was very happy about that.
And now it's time to get the day going as there are more things to do. The exciting thing is that the amount of stuff going on the list has slowed enormously so that is encouraging!
Have a super day!!!
Ciao!!!
Unfortunately making patients wait is rampant throughout the medical field.
ReplyDeleteMy last appointment for a gynecologist (sp?) took 45 minutes before they called me in. . .then I sat for another 30 minutes waiting for the physician's assistant to come in.
And that was on top of getting to the office 20 minutes before my appointment since it was easier to go from work than to go home and then come back.
So I waited for at over 1 1/2 hours to have an exam that lasted all of 10 minutes.
The medical profession needs to figure out something better.
Sherry -- I can't understand how the medical system works with appointments. You would think after a while they would get it down pat. Learn from the past, but holy smokes - this waiting business is rampant as you say. Imagine if the shoe were on the other foot and they were waiting for us.
DeleteI had an eye appointment a couple of months ago I went to 5 different rooms for a specific task with a "wait" between each one. I learned all about how things work - yes I need cataract surgery - free at the hospital if I wait 18 months But if I want it done earlier by laser (3 different packages) then it's 2500-5000 dollars. So I finally see the surgeon, No I'd have to have the 3000 option - But then I tell him I've been on chemo for 16 months. After all of that he says "I'd recommend not taking the chance. So, after 3 hours travelling and 3 hours in the office - need I say more - frustration!!
ReplyDeleteHelen - that is disgusting! While I appreciate that we have a great health care system, I feel they have no real regard for their patients - whether that is our time or our lives. I would have been livid! You are a very strong person - I'm very impressed!
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